COVID-19 Home Testing Collections
To book the collection of your completed COVID-19 Home Testing Kit please complete the form below. Once booked we are not able to cancel the collection.
Collections take place between 8am and 6pm Monday to Friday.
If you complete this form after 4pm on a Thursday, your kit will not be collected from you until Monday and delivered to the lab on Tuesday.
Do not book your courier collection until your testing kit has arrived and only then book on the day before you intend to take your test.
Do not complete your test until the day your sample is due to be collected, but you must have completed your test before the courier arrives.
Please ensure you have registered and activated your testing kit at citydoc.recova-19.com before giving the courier your completed sample.
Please keep note of your testing kits 3 unique identifiers.
In order to book a next day courier collection please ensure you have completed this form before 4pm the day before you plan to take your test.
You cannot choose collection times, only next day at the couriers discretion
All booking requests made after 4pm will not be processed until the following day meaning your courier will collect your completed COVID-19 Testing Kit within 2 business days of your booking being made.
COVID-19 Safe Collections
- Seal your completed sample within the returns envelope provided.
- The courier will arrive at your door.
- You must place your completed sample on your doorstep.
- Once you have closed your door the courier will then collect the sealed sample from the doorstep.
- The courier will take your sample to the lab to be processed.
You will receive an email with your couriers ETA prior to collection.