COVID19 Border Entry Test
Travel restrictions are changing every day during the current covid-19 pandemic situation. Many countries now require a clean COVID 19 test in order to enter through customs and immigration. You may also want to get tested for your own peace of mind so that you know you’ve done everything in your power to avoid infecting others on your journey.We are now able to offer collection using a PCR COVID19 Test, which makes the self testing process easier.
If you need to test on a Saturday or Sunday, the postal service will NOT be suitable for you. You will need to come into one of our London-based clinics for testing. Please contact us here to make a booking. We cannot take responsibility for any travel disruption, but rest assured, we will be working with you all the way to make sure your travel is successful.
CityDoc now provides PCR Saliva tests only to all passengers, as these tests are now accepted in all destinations worldwide apart from the UAE.
Get tested in our London Clinics for just £175
If possible, we recommend attending our London clinics. The samples taken here are taken daily to our labs by couriers and will be assessed next morning, 7 days a week. These tests will usually be reported in 48 to 72 hours of your appointment. We have 6 clinics, operating 5 days a week:
- Moorgate (Weekend Service Available)
- Canary Wharf (Weekend Service Available)
- Kings Cross
- London Bridge
Please order home testing kits if you are displaying Covid-19 symptoms or have been in contact with someone with symptoms as you will be denied access to the clinic.
To make a booking please contact our booking line on:
1. Purchasing Your Test Online
If you order a kit before 12:00 midday, Monday to Friday this will be shipped the same day and should arrive with you within 24 hours. Orders placed after 12:00 midday, Monday to Thursday will be shipped the following day, arriving with you within 48 hours of your order. Orders placed after midday on Friday, will be dispatched on Monday.
2. Taking Your Home Sample
Your kit will include a simple sample collection device with comprehensive instructions on how to complete your test in just a few minutes. Once you have correctly taken your sample, simply follow the instructions and return the sample to our lab using the pre-paid postage bag included in the test kit.
3. Returning your test via Royal Mail Priority Postboxes
Royal Mail are providing a special set of arrangements for the transportation of test samples. You can read more about it here and find your closest Royal Mail Priority Postbox. Samples returned via Royal Mail Priority Post Boxes should reach the lab in the following 24 hours. Once a sample is delivered to the lab, the lab usually take 48 to 72 hours to process the test, though it can sometimes take longer.
Please note that the postal service is not suitable for those with a Saturday or Sunday ‘test’ date as your test will not be processed until the Monday.
4. Getting Your Results
In general, once your test arrives at our lab facility you should have a result emailed to you within 48 to 72 hours. Please ensure this meets your travel requirements prior to ordering. In particular please take weekends into account as there is a drastically reduced service available at weekends.
What should I do if my covid-19 PCR swab test is positive?
If your covid-19 PCR test is positive, please follow the national guidelines. You and your household will need to isolate and cancel your travel.
For more information go to the NHS covid-19 website. Do not visit a health centre such as a hospital, Clinic, GP surgery or Pharmacy unless instructed.
What should I do if my covid-19 PCR swab test is negative?
A negative PCR test means that you were not infected with covid-19 when you took the test. If you have no symptoms, you can continue with your travel plans as normal with the approved fit to fly lab results.
Frequently Asked Questions (FAQ)
All customers purchasing these tests must use their own judgement about the best date to purchase, carry out and return the test to us. The company cannot take responsibility for any test timelines and associated outcomes affecting travel. Unfortunately the company can provide no absolute guarantee as to when you will receive your result as all UK labs are currently experiencing extreme delays.
What does the PCR COVID 19 test involve?
The COVID-19 PCR test kit requires a sample to be collected and sent back to our accredited UK laboratory for testing. The test kit that we send you has full instructions that are easy to follow. It contains a sterile kit for collecting a sample. You then send the sample to our lab in the postage-paid envelope.
Are delivery costs included in the PCR COVID 19 test prices?
All delivery charges are included in the test prices. If you use a postal test, the kit comes with a postage-paid packet for the return of your sample.
What should I do if I have COVID 19 symptoms when I am due to travel?
If you have covid-19 symptoms you should follow the advice of the NHS. Airlines have the right to refuse travel to anyone they believe is not fit to fly so if staff suspect you have symptoms such as a fever or new persistent cough you may be turned away.
What steps can I take to protect myself and others from covid-19 when I travel?
As well as getting tested for covid-19 before travelling, follow the rules at the airport and during the flight. Engage with social distancing, handwashing and face covering advice in particular. The UK Government has some specific advice to help you when you fly.