Appointments already booked up to 21/02/26 in our private clinics & 28/02/26 in our pharmacy partner locations will be honoured wherever possible. That means you can book with us until those dates.

Patients who require care beyond the closure date will be provided with appropriate guidance and signposting to alternative providers after their appointment.

Access to patient records will continue to be managed in line with our legal and regulatory obligations.

If you have any questions about previous appointments, our customer care centre can be contacted 0333 006 9976 or email support@citydoc.org.uk until the 27^th February 2026.

We are committed to managing an orderly and patient-focused closure.
Thank you for the trust you have placed in CityDoc.